Frequently Asked Questions

1. What types of home decor do you offer?

We specialize in timeless and elegant home decor pieces, including framed art prints, decorative accents, vases, candleholders, and statement furniture. Our collections are designed to blend rustic charm with modern style, making it easy to create a warm, welcoming home.

2. Do you offer customization?

Yes! Our framed prints can be customized in size or finish. If you’d like something tailored to your space, simply reach out to us—we’re happy to help bring your vision to life.

3. How long will my order take to arrive?

Most orders ship within 3–5 business days. Delivery times vary depending on your location and vendor availability, but you’ll receive information on extended lead time via email tracking information as soon as your order is on the way.

4. Do you ship internationally?

At this time, we ship across the continental United States. International shipping is not available at this time.

5. Can I return or exchange an item?

We want creating your favorite place on earth—your home—to feel simple and enjoyable. While we’re confident in the quality and beauty of our thoughtfully sourced and designed products, we understand that sometimes a return or exchange may be needed. No matter the situation, our team is committed to finding the best resolution. For additional assistance or clarification, please reach out to us at info@scarlettjameshomedecor.com, and we’ll respond as quickly as possible.

6. Are your products handmade?

Many of our pieces are handcrafted or designed with artisanal details, ensuring each item feels unique and special. We take pride in offering high-quality decor that combines beauty with craftsmanship.

7. How do I style your products in my home?

We share styling tips and inspiration on our Instagram and blog, showing you how to mix and match our pieces for every room. You can also message us for personalized styling suggestions.

8. What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options at checkout.

9. How can I contact you?

You can reach us anytime through our Contact Us page or by emailing our support team at info@scarlettjameshomedecor.com. We’ll get back to you as quickly as possible, usually within 24 hours.